

Man: Hello, I’m Ken Smith. I’m here for my 2 o’clock appointment.
Woman: Hello, Mr Smith. I’m sorry but Dr Keifer was called to the hospital for an emergency procedure on a crash victim. We had to reschedule all of his appointments today. We were hoping you could come in next week at the same time.
Man: Oh, I see. Well, I’ll have to check my schedule back at the office and see if I’m free.
Woman: That would be great. I’m sorry about this. This usually doen’t happen.
Man: Hello, I’m Ken Smith. I’m here for my 2 o’clock appointment.
Woman: Hello, Mr Smith. I’m sorry but Dr. Keifer was called to the hospital for an emergency procedure on a crash victim. We had to reschedule all of his appointments today. We were hoping you could come in next week at the same time.
Man: Oh, I see. Well, I’ll have to check my schedule back at the office and see if I’m free.
Woman: That would be great. I’m sorry about this. This usually doen’t happen.
emergency procedure: an operation to deal with damage
As an emergency procedure, the banks stopped lending money during the financial crisis.
crash victim: a person who was hurt in a crash
The took the car crash victim to the hospital
Reschedule: to schedule an appointment for another time.
Because of the game, they had to reschedule the game.